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FAQs

What are the delivery charges ?

Delivery is free nationwide.

when can i expect to receive my order ?

Since our products are handcrafted and made upon receiving an order. It takes around 10-12 working days to craft and deliver your parcel.

What if I need to modify my order?

You can modify your order at any time before receiving a confirmation call from our sales team. Once your order is confirmed it cannot be modified.

Can I exchange my artwork?

We don’t have a return/exchange policy. We only have a replacement policy in case of damaged shipment(s).

What payment method is acceptable ?

Cash on delivery, Online bank transfer, EasyPaisa and JazzCash payments are acceptable.

Is cash on delivery method is applicable on customized order?

Cash on delivery payment method is available for all products except for customized orders. For custom orders a partial prepayment is required.

how can i make a prepayment for custom order?

You will receive a call from our representative once you place your order. Accounts details will then be communicated.

What should I do if I receive a damaged artwork?

If you receive damaged artwork panel(s) please WhatsApp us at 03076653986 with photos of the item AND photos of the box it arrived in, and we will gladly send you a replacement, at no additional cost.
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